Terms of Use

Agreement to These Terms

These Terms of Use ("Terms") are a legally binding agreement between you ("you" or "your") and Snipplet LLC ("Snipplet," "we," "us," or "our") governing your access to and use of the Snipplet website at snipplet.com (the "Site"), the Snipplet mobile application (the "App"), and all related services, features, and content (collectively, the "Services").

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must stop using the Services immediately.

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you via email or through the Services. Your continued use of the Services after any such changes constitutes your acceptance of the revised Terms.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

Contact Information

Email: support@snipplet.com

Address: 13263 Ventura Blvd #204, Studio City, CA 91604

1. Eligibility

You must be at least 13 years old to use the Services. If you are under 18 (or the age of majority in your jurisdiction), you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act ("COPPA"). If we learn that a child under 13 has provided personal information without verifiable parental consent, we will delete that information promptly. If you believe a child under 13 has submitted personal information to us, please contact us immediately.

2. Account Registration

To access certain features of the Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorized access to your account

You may not create an account using a false identity, impersonate another person, or use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Description of Services

Snipplet is a platform that allows users to create, customize, and share visual travel guides called "snipplets." The Services include:

• Creating and editing snipplets with text, places, images, and other content blocks
• Customizing snipplets with backgrounds, fonts, stickers, and design elements
• Sharing snipplets publicly or with specific users
• AI-powered features that generate snipplet content from photos or text prompts
• Discovering snipplets created by other users

We may modify, update, or discontinue any part of the Services at any time without prior notice.

4. Subscriptions and Payment

Free and Paid Services

Snipplet offers both free and paid subscription tiers. Certain features, including AI-powered content generation, are available exclusively to paid subscribers ("Pro" features).

Billing

We use Stripe, a third-party payment processor, to handle all billing and payment transactions. By subscribing to a paid plan, you agree to Stripe's terms of service in addition to these Terms. We are not responsible for errors or issues caused by the payment processor.

Pricing

Subscription fees are displayed at the time of purchase. We reserve the right to change pricing at any time. Price changes will not affect your current billing cycle but will apply upon renewal.

Recurring Billing and Auto-Renewal

Paid subscriptions automatically renew at the end of each billing cycle (monthly or annual) at the then-current rate unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method on a recurring basis.

Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to paid features through the end of your current billing period. No prorated refunds will be issued for partial billing periods.

Failed Payments

If your payment method is declined or fails, we may suspend your access to paid features until the payment issue is resolved. You remain responsible for any outstanding charges.

5. Intellectual Property

Our Property

The Services, including all software, source code, design, text, graphics, logos, icons, and other content provided by Snipplet (the "Snipplet Content"), are owned by or licensed to Snipplet and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Snipplet Content without our express written permission.

Your Content

You retain ownership of all content you create, upload, or submit through the Services, including snipplets, photos, text, and other materials ("Your Content"). By using the Services, you grant Snipplet a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform Your Content solely for the purposes of operating, providing, improving, and promoting the Services. This license continues even if you stop using the Services, but only for content that has been shared publicly or with other users.

For content you keep private and subsequently delete, we will remove it from our systems within a reasonable timeframe, subject to backup retention and legal obligations.

You represent and warrant that you have all necessary rights to submit Your Content and that it does not infringe any third party's intellectual property or other rights.

Feedback

If you submit feedback, suggestions, or ideas about the Services, you grant us the right to use them without restriction or compensation to you.

6. AI-Generated Content

Disclaimer of Accuracy

The Services include AI-powered features that generate content based on your photos, text prompts, or other inputs. AI-generated content may include place names, descriptions, addresses, categories, and design suggestions.

AI-generated content is provided for convenience only and may be inaccurate, incomplete, or outdated. We do not guarantee the accuracy, reliability, or correctness of any AI-generated content, including but not limited to:

• Place names, locations, and addresses
• Descriptions of businesses, landmarks, or destinations
• Categorization or organization of places
• Any factual claims or recommendations

You are solely responsible for reviewing and verifying AI-generated content before relying on it or sharing it with others.

Third-Party AI Services

Our AI features are powered by third-party artificial intelligence services. We are not responsible for the outputs, limitations, or availability of these services. AI features may be modified, limited, or discontinued at any time.

Your Inputs

Photos and text you submit for AI processing are sent to third-party AI providers for analysis. By using AI features, you consent to this processing. We do not use your photos or inputs for any purpose other than generating the requested content.

7. Third-Party Services and Data

Location and Place Data

The Services use third-party APIs, including Google Places, to provide location data, addresses, and place information. This data is provided "as is" and we make no guarantees about its accuracy, completeness, or availability. Business hours, addresses, and other place details may be outdated or incorrect.

Links and Integrations

The Services may contain links to or integrations with third-party websites, apps, or services. We do not control and are not responsible for the content, privacy practices, or availability of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms and policies.

8. Prohibited Activities

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws
• Create, upload, or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, discriminatory, or otherwise objectionable
• Infringe upon the intellectual property or privacy rights of others
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Attempt to gain unauthorized access to the Services, other accounts, or any related systems or networks
• Use automated means (bots, scrapers, crawlers) to access, collect data from, or interact with the Services without our written permission
• Interfere with or disrupt the Services or servers or networks connected to the Services
• Reverse engineer, decompile, or disassemble any part of the Services
• Use the Services to transmit viruses, malware, or other harmful code
• Collect or harvest user information without consent
• Use the Services to send unsolicited communications, spam, or advertisements
• Resell, redistribute, or commercially exploit the Services or any content obtained through the Services without authorization
• Circumvent any access controls, rate limits, or security features of the Services

Violation of these restrictions may result in immediate termination of your account and access to the Services.

9. Copyright and DMCA

We respect the intellectual property rights of others. If you believe that content available through the Services infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act ("DMCA") containing:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on the Services, with sufficient detail for us to locate it
• Your contact information (name, address, telephone number, and email)
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
• A statement under penalty of perjury that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf

Send DMCA notices to: support@snipplet.com with the subject line "DMCA Notice."

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its prior location on the Services
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
• Your name, address, and telephone number, and a statement consenting to the jurisdiction of the federal courts in your district and accepting service of process from the original complainant

We may restore removed content 10 to 14 business days after receiving a valid counter-notification unless the copyright owner initiates a court action.

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat copyright infringers.

10. Data Storage and Loss

Certain data within the Services may be stored locally on your device (such as in your browser's local storage). We are not responsible for loss of locally stored data caused by clearing browser data, device changes, or other factors outside our control.

While we perform routine backups of server-side data, you acknowledge that you are solely responsible for maintaining copies of any content that is important to you. We are not liable for any loss or corruption of data.

11. Termination

By You

You may stop using the Services at any time. To delete your account, contact us at support@snipplet.com or use the account settings in the app. Account deletion will result in the permanent removal of your profile and private content.

By Us

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violation of these Terms, fraudulent or illegal activity, or extended periods of inactivity.

Effect of Termination

Upon termination, your right to use the Services ceases immediately. The following sections survive termination: Intellectual Property, AI-Generated Content, Disclaimer, Limitation of Liability, Indemnification, Dispute Resolution, and any other provisions that by their nature should survive.

12. Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, SNIPPLET DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES, INCLUDING AI-GENERATED CONTENT AND THIRD-PARTY LOCATION DATA.

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SNIPPLET AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE TOTAL AMOUNT PAID BY YOU TO SNIPPLET IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, and hold harmless Snipplet and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services
• Your Content or any content you submit, post, or share through the Services
• Your violation of these Terms
• Your violation of any rights of a third party, including intellectual property rights
• Any harmful or illegal actions toward other users of the Services

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions herein.

16. Dispute Resolution

Informal Resolution

Before filing any formal legal proceeding, you agree to first contact us at support@snipplet.com and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved this way.

Binding Arbitration

If we cannot resolve a dispute informally, you and Snipplet agree to resolve it through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. Arbitration will take place in the State of California. The arbitrator's decision will be final and binding, and judgment may be entered in any court of competent jurisdiction.

Class Action Waiver

YOU AND SNIPPLET AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Exceptions

The following disputes are exempt from the arbitration requirement: (a) disputes concerning the enforcement or validity of intellectual property rights; (b) claims for injunctive relief; and (c) claims eligible for small claims court.

Opt-Out

You may opt out of this arbitration agreement by sending written notice to support@snipplet.com within thirty (30) days of first accepting these Terms. Your notice must include your name, address, email associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in California.

Jury Trial Waiver

IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND SNIPPLET WAIVE ANY RIGHT TO A JURY TRIAL.

17. Mobile Application

If you access the Services through our mobile application, you are granted a limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, subject to these Terms. You may not distribute, sublicense, or make the App available over a network for use by multiple devices simultaneously.

App Store Terms

If you obtained the App from the Apple App Store or Google Play Store (each an "App Store"), you acknowledge that:

• These Terms are between you and Snipplet, not the App Store provider
• The App Store provider has no obligation to provide maintenance or support for the App
• In the event of a warranty failure, the App Store provider's sole obligation is to refund the purchase price of the App, if any
• The App Store provider is not responsible for addressing any claims related to the App
• The App Store provider is a third-party beneficiary of these Terms and may enforce them against you

18. Electronic Communications

By using the Services, you consent to receive electronic communications from us, including emails, push notifications, and in-app messages. You agree that all notices, agreements, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

19. California Residents

If you are a California resident, the following additional terms apply:

• California Consumer Privacy Rights: You may have rights under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"), including the right to know what personal information we collect, the right to request deletion of your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights. For details, see our Privacy Policy.
• California Civil Code Section 1542 Waiver: In connection with the releases and indemnification set forth in these Terms, you expressly waive California Civil Code Section 1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
• Automatic Renewal Disclosure (California Business and Professions Code Sections 17600-17606): If you purchase a subscription, you are agreeing to an automatic renewal plan. Before your subscription renews, we will notify you of the renewal terms and provide instructions on how to cancel. You may cancel at any time through your account settings, and cancellation will take effect at the end of your current billing period.
• Consumer Complaints: If you have a complaint that is not satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, by phone at (800) 952-5210, or online at www.dca.ca.gov.

20. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Snipplet regarding the Services.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Assignment: You may not assign or transfer these Terms or your rights under them without our written consent. We may assign our rights and obligations freely.
• Force Majeure: We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of government, internet disruptions, or pandemics.
• No Agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Snipplet.

21. Contact Us

For questions or concerns about these Terms, please contact us at:

Snipplet LLC

• Email: support@snipplet.com
• Address: 13263 Ventura Blvd #204, Studio City, CA 91604